Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a consultation, ask about our legal services, or otherwise interact with our website.

Depending on how you interact with our website, the information we may collect includes:

• Your name
• Phone number
• Email address
• Details contained in your message or inquiry
• Information about the legal matter for which you are seeking assistance
• Information about your legal needs or circumstances that you voluntarily choose to provide
• Other information you voluntarily provide through website forms or communications

Our consultation form requests your full name, phone number, and email address.

Because legal matters can involve highly sensitive personal information, we encourage you to provide only the information reasonably necessary for us to understand and respond to your initial inquiry.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through your browser, device, and technologies used to operate and analyse the website.

This information may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Referring website or webpage
• General website usage information
• Technical information associated with your visit

This information is generally used to help us understand how visitors use the website, maintain website functionality, improve performance, and identify potential technical or security issues.

Our website uses Google Tag Manager, which may be used to manage analytics, tracking, and other website technologies.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and support analytics and other website services.

Cookies are small files that may be stored on your device when you visit a website. They can allow a website or third-party service to recognize your browser and collect information about how the website is being used.

Depending on the technologies implemented on our website, cookies may be used for purposes such as:

• Website functionality
• Analytics and website traffic measurement
• Understanding visitor behaviour
• Improving website performance
• Remembering certain preferences
• Supporting third-party website services

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of portions of the website.

How We Use Personal Information

We may collect, use, and maintain personal information for purposes reasonably connected to our business and your interaction with our website, including to:

• Respond to questions, comments, and inquiries
• Respond to consultation requests
• Understand the nature of your legal inquiry
• Determine whether our legal services may be appropriate for your needs
• Communicate with you regarding your inquiry
• Schedule consultations or follow-up communications
• Provide information about our legal services
• Provide and administer legal services where a lawyer-client relationship has been established
• Maintain appropriate business and communication records
• Improve our website and online services
• Understand how visitors use our website
• Monitor and maintain website security
• Prevent misuse or unauthorized activity
• Meet applicable legal, regulatory, professional, accounting, or administrative requirements
• Carry out other purposes communicated to you at the time information is collected

Accord Attorneys & Solicitors provides legal services to individuals, businesses, organizations, professionals, and other clients across a range of legal practice areas. Information submitted through the website may therefore relate to personal, family, criminal, immigration, business, real estate, estate, or litigation matters.

Legal Inquiries and Confidential Information

Please exercise discretion when submitting information through our website.
A website inquiry may involve information that is sensitive or confidential. While we take reasonable steps to protect information submitted to us, submitting information through the website does not by itself establish a lawyer-client relationship or guarantee that the information is protected by solicitor-client privilege.
You should not assume that a lawyer-client relationship has been established simply because you have submitted an inquiry, requested a consultation, or received a response from us.
If you have an urgent or highly sensitive legal matter, please contact our office directly to discuss the appropriate method of communication.
Where a lawyer-client relationship has been established, personal information and confidential client information will be handled in accordance with applicable professional obligations and legal requirements.

Quote, Consultation, and Contact Requests

When you submit a consultation or contact request, we use the information you provide to understand your inquiry and determine how we may be able to assist.

Accord Attorneys & Solicitors offers free consultations for prospective clients. The information you provide may be used to contact you, discuss your general legal needs, determine whether the firm may be able to assist, and arrange a consultation.

We may retain information from inquiries for reasonable business and administrative purposes, including following up with prospective clients, maintaining records of communications, conflict-checking where appropriate, and responding to future questions.

Consent

Where appropriate, we will obtain consent before collecting, using, or disclosing personal information.

By voluntarily submitting personal information through our website, you consent to our collection, use, and disclosure of that information for purposes reasonably connected to your request, such as responding to an inquiry, arranging a consultation, or providing information about our legal services.

You may withdraw your consent to certain uses of your personal information by contacting us. However, withdrawing consent may not be possible where continued collection, use, or disclosure is permitted or required by law, professional obligations, or where the information is necessary for an ongoing matter or service.

Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose personal information where reasonably necessary to operate our business, operate our website, respond to inquiries, provide requested services, or perform functions on our behalf.

This may include sharing information with service providers that assist with:

• Website hosting and maintenance
• Website analytics
• Website functionality
• Information technology and security
• Electronic communications
• Other services necessary to operate our website and business

We may also disclose personal information where permitted or required by law or professional obligations, including when necessary to comply with legal requirements, respond to lawful requests, protect our rights or property, or protect the safety of individuals.

Where a lawyer-client relationship exists, disclosure of client information will also be governed by applicable legal and professional obligations.

Third-Party Services and Websites

Our website may contain links to or integrations with third-party websites, services, analytics providers, social media platforms, or other external services.

These third-party services may have their own privacy policies and practices. Once you leave our website or interact directly with a third-party service, the privacy policy of that third party may apply.

We encourage you to review the privacy policies of third-party websites and services before providing them with personal information.

Accord Attorneys & Solicitors is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

Google Tag Manager and Analytics

Our website uses Google Tag Manager to manage certain website technologies.

Google Tag Manager is a tool used to deploy and manage website tags, which may include analytics and other tracking technologies. Depending on the services and tags implemented on the website, third-party providers may collect technical information about website visits and interactions.

The collection and use of information by third-party providers is governed by their respective privacy policies and terms.

Protection of Personal Information

We take reasonable administrative, technical, and physical safeguards to protect personal information in our possession or control against unauthorized access, collection, use, disclosure, copying, loss, modification, or destruction.

The safeguards used may vary depending on the sensitivity and nature of the information.

Because legal information may be highly sensitive, we take the confidentiality and security of information provided to us seriously.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information submitted through the internet or stored electronically.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected or for other legitimate business, legal, or professional purposes.

Information may be retained for purposes such as:

• Responding to prospective client inquiries
• Following up on consultation requests
• Maintaining records of communications
• Providing legal services where a lawyer-client relationship has been established
• Maintaining client and business records
• Meeting professional, accounting, legal, or regulatory requirements
• Resolving disputes
• Maintaining website and business records

When personal information is no longer required, we may securely delete, destroy, anonymize, or otherwise dispose of it in accordance with our business practices, professional obligations, and applicable requirements.

Accessing and Correcting Your Information

You may contact us to request access to personal information we hold about you or to request correction of information that you believe is inaccurate or incomplete, subject to applicable legal and professional requirements.

Depending on the nature of the request, we may need sufficient information to verify your identity and locate the relevant records.

Certain information may be subject to legal or professional restrictions on access or disclosure.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your information has been handled, please contact Accord Attorneys & Solicitors using the information below.

We will make reasonable efforts to review and respond to privacy-related questions and concerns in accordance with applicable privacy and professional requirements.

If your concern relates to the conduct of a lawyer or the handling of information in the context of legal representation, you may also have rights or remedies available through the appropriate professional or regulatory authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, technology, professional obligations, or applicable privacy requirements.

When changes are made, the revised Privacy Policy will be posted on our website and the effective date will be updated.

We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect personal information.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:
Accord Attorneys & Solicitors2110 Lorne StreetRegina, SK S4P 2M5Canada
Phone: 1-306-352-2525Email: ac.syenrottadrocca%40ofni